Seeing an error code pop up on your PS5 is never fun especially when you’re excited to play and the console suddenly refuses to cooperate. The good news is that most PS5 error codes are far less scary than they look. In fact, many of them can be fixed with quick, simple steps.
Below, you’ll find the most common PS5 error codes, what they actually mean, and the easiest ways to fix them. Let’s get into it.
CE-108255-1 (Something Went Wrong With This Game or App)
This is one of the most frustrating PS5 errors, but it’s usually caused by corrupted game data.
How to Fix It
- Restart your PS5 completely.
- Update the game and your system software.
- Delete and reinstall the game (don’t worry, saves stored in the cloud stay safe).
- As a last resort, rebuild the PS5 database in Safe Mode.
CE-107857-8 (Game or App Won’t Load)
This error often appears when a game needs an update or the PS5 didn’t install something properly.
Try These Fixes
- Highlight the game → press Options → Check for Update.
- Reboot your console.
- If the issue continues, delete and reinstall the game.
CE-100005-6 (Disc Cannot Be Read)
This error is tied to disc problems either the PS5 can’t read the disc or the data didn’t install correctly.
How to Fix
- Clean the disc with a microfiber cloth.
- Try inserting other discs to see if the drive is fine.
- Install the game again from the disc.
- Ensure your PS5 is on the latest software version.
NW-102307-3 / NW-102315-2 (Network Connection Issues)
These appear when your PS5 struggles to reach PlayStation Network (PSN).
Quick Solutions
- Restart your router and PS5.
- Switch to a wired connection if possible.
- Test your internet connection from Settings → Network.
- Change DNS to 8.8.8.8 and 8.8.4.4.
- Check PSN server status online.
CE-109506-1 (Update Failed)
Your PS5 tried to update but something interrupted it.
Fix It by
- Restarting the PS5 and retrying the update.
- Updating via USB (download the update file to a drive).
- Using Safe Mode → Update System Software.
CE-108862-5 (Can’t Connect to Server)
This error usually shows up when PlayStation servers are overloaded or under maintenance.
What to Do
- Wait a few minutes and try again.
- Restart your internet.
- Check PSN server status.
- Switch networks if you have a hotspot available.
CE-107938-8 (Game Can’t Start)
This means the PS5 is having trouble launching a game because it wasn’t installed properly.
Fix Options
- Restart your console.
- Rebuild the PS5 database in Safe Mode.
- Delete the game and reinstall it.
WS-116520-5 (PSN Login or Account Issue)
If you get this error, the problem is usually on PlayStation’s end.
What You Can Do
- Make sure PSN is online.
- Double-check your login details.
- Restart your console.
- Turn off VPNs or proxies.
CE-112840-6 (Storage Full or Data Corrupt)
This appears when the PS5 runs out of space or a file gets corrupted.
Easy Fixes
- Delete unused games or apps.
- Move large games to an external SSD.
- Rebuild the database (this helps a lot).
SU-101193-5 (USB Update File Error)
Your PS5 didn’t detect the update file properly.
How to Fix
- Make sure the USB is FAT32 or exFAT.
- Put the file inside the correct folder structure:
PS5 → UPDATE → PS5UPDATE.PUP- Re-download the update from Sony’s website.
Final Thoughts
PS5 error codes might look intimidating, but with the right steps, they’re usually easy to fix. Most problems come down to corrupted data, outdated software, or network issues, and each has simple solutions. And while it’s rare, if none of the fixes work, contacting PlayStation Support is always the safest route.
